© All rights are protect and reserved by copyright laws 2024 and owned in totality by Global Travel Hub Africa. No portion or part of this
document be copied or reinterpreted and used in any other publication including online or printed platforms, whatsoever.
“It always seems impossible until it’s done.” Nelson Mandela
As
a
conduit
between
supply
and
demand,
we
are
an
industry
facilitator
who
mobilise
the
many
small
people
who
do
many
small
things
in
many
small
places
across
our
outstretched
landscape
to
do
tourism
as
a
lifestyle
that
will
inspire
and
encourage
more
people
to
take
more
trips,
visit
more
local
places,
spend
more
money,
purchase
more
affordable
local
products
and
create
more
local jobs.
The
key
features
of
the
Portal
/
Hub
are
all
geared
to
afford
us
the
opportunity
to
be
a
top-of-the-wallet
OTA
and
to
share
the
income
we
generate
from
both
our
on-line
and
off-line
activities
to
deliver
a
much
better
tourism
destination
with
informed
communities
that
fully
understand
how
they
benefit
from
tourists,
travellers and visitors to their community and area.
From
a
database
hosted
in
the
cloud
and
providing
simultaneous
access
to
millions
of
local
consumers
and
visitors
to
a
domestic
retail
network
designed
to
take
tourism
to
23
million
economic
active
domestic
consumers
and
a
through
the
year
co-branded
and
co-partnered
domestic
tourism
awareness
campaign,
the
features
and
functionality
of
the
Portal
/
Hub
are
always
and
everywhere
applied
with
the
interest
of
the
consumer
at
heart.
The
features
and
functionality
of the Portal include, but are not limited, to:
Instant bookings and purchases
We
have
not
invented
on-line
accommodation
and
informal
transport
bookings,
but
we
have
perfected
the
availability
of
rooms,
seats,
products
and
services
to
real
time
at
the
point-of-sale
to
facilitate
instant
transactions,
instant
payments
and instant cash in the bank.
Offerings
facilitated
by
our
dynamic
search
engine
are
instantly
bookable
and
payable,
whether
the
specified
requirements
of
the
consumer
could
be
matched
exactly,
or
in
the
case
of
suitable
alternative
accommodation,
transport,
products or services being offered as a consideration.
The
very
secure
and
safe
wallet-to-wallet
payment
and
settlement
solution
we
offer
to
our
database
members
and
our
customers
in
association
with
G-Pay
facilitate
instant
payments
with
cash
in
the
wallet
account
of
the
database
member with every transaction delivered by the Portal.
Business
members
receive
a
wallet
account
powered
by
G-pay
at
each
of
the
major
South
African
banks
at
zero
monthly
fees
and
consumers
receive
a
zero
monthly
fee
wallet
account
on
their
mobile
phone,
which
can
be
funded
from
a
credit
card,
debit
card
or
an
EFT
transfer
from
a
bank
account
as
and
when
Payments
made
from
one
wallet
account
to
another
wallet
account
at
the
same
bank
carry
zero
banking
costs
and
happen
instantly.
Payments
made
from
a
credit
or
debit
card
to
a
wallet
account
carry
the
applicable
card
acquiring
fees as arranged by the card holder with his bank.
Instant bank settlements
@ zero banking fees
Instant consumer access
Wherever
and
whenever
the
consumer
finds
himself
in
this
World
in
One
Country,
South
Africa,
we
are
there
to
deliver
instant
service
.
.
.
.
at
home,
in
the
street,
in
a
car,
at
a
shopping
mall,
in
the
gym,
next
to
a
sports
field,
on
the
beach
or
a
walk
in
the
park.
We
are
as
near
as
a
mobile
or
landline
phone,
a
laptop
or,
if
a
more
personalised
service
experience
is
a
requirement,
at
any
agent
of
our
multi-channel
domestic
retail
network,
be
it
a
participating
school,
a
merchant,
a
sport
club,
a
social
club
or
a
grocery
store
.
.
.
.
even
a
travel
or other booking agent.
Our
proprietary
instant,
cashless
and
zero
banking
cost
wallet-to-wallet
payment
and
settlement
approach
to
experience
tourism
as
a
new
and
exciting
South
African
life
style,
turn
any
mobile
phone
into
a
top-of-the-wallet
trip
companion
with
the
functionality
to
search,
book
and
pay
for
accommodation,
products,
goods
and
services
hosted
in
the
Portal
database
and
to
receive
an
instant
cash
back
reward
in
the
mobile
wallet
account
of
the
user
from
participating database members.
When
the
mobile
phone
user
book
any
accommodation,
trip,
transport
or
service
via
the
Hub,
he/she
instantly
receives
a
percentage
of
the
commission
earned by the Hub on the transaction into his/her mobile wallet account.
Paying
with
the
mobile
phone
wallet
when
purchasing
products,
goods
and
services
such
as
fast
food,
airtime,
pre-paid
electricity,
groceries,
convenient
store
products
at
a
petrol
station,
outdoor
equipment,
etc.,
also
receives
a
percentage
of
the
purchase
amount
as
an
instant
cash
back
reward
in
the
mobile
wallet
account
of
the
user,
while
the
wallet
account
of
the
database
member
offers
the
same
functionality
to
the
owner,
inclusive
of
creating
beneficiary
wallet
accounts
to
pay
staff
salaries,
wages
and
other
incidental
purchases.
Instant cash back rewards
Instant inspiration & action
Our
proprietary
instant,
cashless
and
zero
banking
cost
wallet-to-wallet
payment
and
settlement
approach
to
experience
tourism
as
a
new
and
exciting
South
African
life
style,
turn
any
mobile
phone
into
a
top-of-the-wallet
trip
companion
with
the
functionality
to
search,
book
and
pay
for
accommodation,
products,
goods
and
services
hosted
in
the
Hub
database
and
to
receive
an
instant
cash
back
reward
in
the
mobile
wallet
account
of
the
user
from
participating database members.
When
the
mobile
phone
user
book
any
accommodation,
trip,
transport
or
service
via
the
Portal,
he/she
instantly
receives
a
percentage
of
the
commission
earned by the Portal on the transaction into his/her mobile wallet account.
Paying
with
the
mobile
phone
wallet
when
purchasing
products,
goods
and
services
such
as
fast
food,
airtime,
pre-paid
electricity,
groceries,
convenient
store
products
at
a
petrol
station,
outdoor
equipment,
etc.,
also
receives
a
percentage
of
the
purchase
amount
as
an
instant
cash
back
reward
in
the
mobile
wallet
account
of
the
user,
while
the
wallet
account
of
the
database
member
offers
the
same
functionality
to
the
owner,
inclusive
of
creating
beneficiary wallet.
The
development
of
affordable
breaks
and
leisure
experiences
nearer
to
home
are
informed
by
the
rapidly
rising
travelling,
accommodation
and
incidental
expenses
associated
with
enjoying
a
week-end
break,
trip,
leisure
excursion
and
holiday
in
a
weakening
economic
climate.
The
ecological,
cultural
and
social
diversity
of
our
communities
and
country
offer
exciting
opportunities
for
the
development
and
promotion
of
social,
cultural
and
ecological
trips,
stays
and
excursions offering a unique experience of the community and region.
Our
Get
to
.
.
.
.
initiative
aims
to
identify,
develop
and
market
interactive
community
tourism
routes
and
trips
offering
a
unique
experience
of
the
destination
to
tourists
and
travellers
by
combining
accommodation,
attractions,
activities,
history,
competitions
and
‘off
the
beaten
track’
detours
in
one
single
tour
or
trip
type.
The
tourist
and
visitor
can
choose
from
a
series
of
tour
and
trip
types
ranging
from
walking
tours,
drive
tours
and
overnight
stay
tours.
All
of
the
trips
and
packages
interface
with
the
mobile
trip
application
of
Travel
Hub Africa, providing the tourist with the functionality.
New product development
Enterprise development
and job creation
Our
enterprise
development
initiatives
and
programs
take
note
of
the
fact
that
the
tourism
sector
has
a
major
contribution
to
make
in
addressing
the
three
societal challenges of unemployment, poverty and inequality.
More
people
at
work
and
more
people
with
jobs
reduce
inequality
and
poverty.
However,
Jobs
don’t
happen
if
the
sector
doesn’t
grow,
and
hotels
and
guest-houses
are
not
full.
And
they
will
only
be
full
if
people
visit
and
explore
the destination.
We
agree
with
the
vision
that
the
tourism
sector
must
look
at
effective,
sustainable
and
appropriate
ways
of
enabling
new
entrants
into
the
tourism
industry,
and
that
a
diverse
offering
is
essential
if
tourists
are
to
stay
longer
and
spend more – a big factor in job creation.
The
Portal
is
involved
in
and
support
projects
and
programs
aimed
at
entrepreneurial
development,
training,
skills
transfer
and
enterprise
development
courses
with-in
the
community
and
region
and
include,
but
is
not
limited
to
community
tourist
guides,
waiters,
cooks,
chefs,
front
office
staff,
cleaner
staff,
general
maintenance
staff,
etc.,
as
well
as
basic
read
and
write
skills,
basic
accounting
skills,
business
skills,
arts
and
crafts
skills,
needlework
skills,
music
and
drama training, etc;
The
tourism
industry,
by
virtue
of
its
scope
in
embracing
other
industries
to
deliver
service
excellence
to
citizens,
communities
and
consumers
alike,
have
to
take
note
of
the
qualities
of
service
excellence
standards
applicable
to
a
wide
spectrum
of
individual
and
collective
environments and situations.
The
Portal
therefore
accommodates
and
facilitates
services
for
all
that
are
efficient,
effective,
excellent,
equitable
and
empowering
–
with
the
citizen
always
and
everywhere
at
the
heart
of
service
provision.
With
this
in
mind
Global
Ubuntu
Travel
Connect
is
involved
in
the
development
of
a
practical
tool
for
driving
customer-focused
change
within
its
own
service
environment
and
that of suppliers to our database.
The
foundation
of
this
tool
is
a
customer
service
excellence
standard
which
tests
in
great
depth
those
areas
that
outset
research
and
on-going
monitoring
indicate
are
a
priority
for
customers,
with
particular
focus
on
delivery,
timeliness,
information,
professionalism
and
staff
attitude.
There
is
also
emphasis
placed
on
developing
customer
insight,
understanding
the
user’s
experience
and robust measurement of service satisfaction.
Awarding service excellence
While
some
people
may
view
us
as
just
another
online
travel
agent
(OTA),
our
service delivery offering to the overall industry speaks differently.
While
we
indeed
are
an
OTA
from
the
viewpoint
of
the
product
owner
and
supplier,
the
fully
integrated
and
cutting-edge
technology
applications,
programs
and
upending
features
of
our
Co-operative
Hospitality
Hub
make
us
much more to the industry than just another OTA or online retail channel.
Fully Integrated Service Delivery
“It always seems impossible until it’s done.” Nelson Mandela
© All rights are protect and reserved by copyright laws 2024 and owned in totality by Global Travel Hub Africa. No portion or part of this
document be copied or reinterpreted and used in any other publication including online or printed platforms, whatsoever.
Fully Integrated Service Delivery
As
a
conduit
between
supply
and
demand,
we
are
an
industry
facilitator
who
mobilise
the
many
small
people
who
do
many
small
things
in
many
small
places
across
our
outstretched
landscape
to
do
tourism
as
a
lifestyle
that
will
inspire
and
encourage
more
people
to
take
more
trips,
visit
more
local
places,
spend
more
money,
purchase
more affordable local products and create more local jobs.
The
key
features
of
the
Portal
are
all
geared
to
afford
us
the
opportunity
to
be
a
top-of-the-wallet
OTA
and
to
share
the
income
we
generate
from
both
our
on-line
and
off-line
activities
to
deliver
a
much
better
tourism
destination
with
informed
communities
that
fully
understand
how
they
benefit
from
tourists,
travellers
and
visitors
to
their community and area.
From
a
database
hosted
in
the
cloud
and
providing
simultaneous
access
to
millions
of
local
consumers
and
visitors
to
a
domestic
retail
network
designed
to
take
tourism
to
23
million
economic
active
domestic
consumers
and
a
through
the
year
co-branded
and
co-
partnered
domestic
tourism
awareness
campaign,
the
features
and
functionality
of
the
Hub
are
always
and
everywhere
applied
with
the
interest
of
the
consumer
at
heart.
The
features
and
functionality
of
the
Hub include, but are not limited, to:
Instant bookings and purchases
We
have
not
invented
on-line
accommodation
and
informal
transport
bookings,
but
we
have
perfected
the
availability
of
rooms,
seats,
products
and
services
to
real
time
at
the
point-of-sale
to
facilitate
instant
transactions,
instant
payments
and
instant
cash
in
the
bank.
Offerings
facilitated
by
our
dynamic
search
engine
are
instantly
bookable
and
payable,
whether
the
specified
requirements
of
the
consumer
could
be
matched
exactly,
or
in
the
case
of
suitable
alternative
accommodation,
transport,
products
or
services
being
offered as a consideration.
The
very
secure
and
safe
wallet-to-wallet
payment
and
settlement
solution
we
offer
to
our
database
members
and
our
customers
in
association
with
G-Pay
facilitate
instant
payments
with
cash
in
the
wallet
account
of
the
database member with every transaction delivered by the Hub.
Business
members
receive
a
wallet
account
powered
by
G-pay
at
each
of
the
major
South
African
banks
at
zero
monthly
fees
and
consumers
receive
a
zero
monthly
fee
wallet
account
on
their
mobile
phone,
which
can
be
funded
from
a
credit
card,
debit
card
or
an
EFT
transfer
from
a
bank account as and when required.
Payments
made
from
one
wallet
account
to
another
wallet
account
at
the
same
bank
carry
zero
banking
costs
and
happen
instantly.
Payments
made
from
a
credit
or
debit
card
to
a
wallet
account
carry
the
applicable
card
acquiring fees as arranged by the card holder with his bank.
Instant bank settlements
@ zero banking fees
Instant consumer access
Wherever
and
whenever
the
consumer
finds
himself
in
this
World
in
One
Country,
South
Africa,
we
are
there
to
deliver
instant
service
.
.
.
.
at
home,
in
the
street,
in
a
car,
at
a
shopping
mall,
in
the
gym,
next
to
a
sports
field,
on
the
beach
or
a
walk
in
the
park.
We
are
as
near
as
a
mobile
or
landline
phone,
a
laptop
or,
if
a
more
personalised
service
experience
is
a
requirement,
at
any
agent
of
our
multi-channel
domestic
retail
network,
be
it
a
participating
school,
a
merchant,
a
sport
club,
a
social
club
or
a
grocery
store
.
.
.
.
even
a
travel
or
other booking agent.
Our
proprietary
instant,
cashless
and
zero
banking
cost
wallet-to-wallet
payment
and
settlement
approach
to
experience
tourism
as
a
new
and
exciting
South
African
life
style,
turn
any
mobile
phone
into
a
top-of-
the-wallet
trip
companion
with
the
functionality
to
search,
book
and
pay
for
accommodation,
products,
goods
and
services
hosted
in
the
Hub
database
and
to
receive
an
instant
cash
back
reward
in
the
mobile
wallet
account
of
the
user
from
participating
database
members.
When
the
mobile
phone
user
book
any
accommodation,
trip,
transport
or
service
via
the
Hub,
he/she
instantly
receives
a
percentage
of
the
commission
earned
by
the
Hub
on
the
transaction
into
his/her
mobile
wallet account.
Paying
with
the
mobile
phone
wallet
when
purchasing
products,
goods
and
services
such
as
fast
food,
airtime,
pre-paid
electricity,
groceries,
convenient
store
products
at
a
petrol
station,
outdoor
equipment,
etc.,
also
receives
a
percentage
of
the
purchase
amount
as
an
instant
cash
back
reward
in
the
mobile
wallet
account
of
the
user,
while
the
wallet
account
of
the
database
member
offers
the
same
functionality
to
the
owner,
inclusive
of
creating
beneficiary
wallet
accounts
to
pay
staff
salaries, wages and other incidental purchases.
Instant cash back rewards
Instant inspiration & action
Our
proprietary
instant,
cashless
and
zero
banking
cost
wallet-to-wallet
payment
and
settlement
approach
to
experience
tourism
as
a
new
and
exciting
South
African
life
style,
turn
any
mobile
phone
into
a
top-of-the-
wallet
trip
companion
with
the
functionality
to
search,
book
and
pay
for
accommodation,
products,
goods
and
services
hosted
in
the
Hub
database
and
to
receive
an
instant
cash
back
reward
in
the
mobile
wallet
account
of
the user from participating database members.
When
the
mobile
phone
user
book
any
accommodation,
trip,
transport
or
service
via
the
Hub,
he/she
instantly
receives
a
percentage
of
the
commission
earned by the Hub on the transaction into his/her mobile wallet account.
Paying
with
the
mobile
phone
wallet
when
purchasing
products,
goods
and
services
such
as
fast
food,
airtime,
pre-paid
electricity,
groceries,
convenient
store
products
at
a
petrol
station,
outdoor
equipment,
etc.,
also
receives
a
percentage
of
the
purchase
amount
as
an
instant
cash
back
reward
in
the
mobile
wallet
account
of
the
user,
while
the
wallet
account
of
the
database
member
offers
the
same
functionality
to
the
owner,
inclusive
of
creating
beneficiary wallet
The
development
of
affordable
breaks
and
leisure
experiences
nearer
to
home
are
informed
by
the
rapidly
rising
travelling,
accommodation
and
incidental
expenses
associated
with
enjoying
a
week-end
break,
trip,
leisure
excursion
and
holiday
in
a
weakening
economic
climate.
The
ecological,
cultural
and
social
diversity
of
our
communities
and
country
offer
exciting
opportunities
for
the
development
and
promotion
of
social,
cultural
and
ecological
trips,
stays
and
excursions
offering
a
unique
experience
of
the
community and region.
Our
Get
to
.
.
.
initiative
aims
to
identify,
develop
and
market
interactive
community
tourism
routes
and
trips
offering
a
unique
experience
of
the
destination
to
tourists
and
travellers
by
combining
accommodation,
attractions,
activities,
history,
competitions
and
‘off
the
beaten
track’
detours
in
one
single
tour
or
trip
type.
The
tourist
and
visitor
can
choose
from
a
series
of
tour
and
trip
types
ranging
from
walking
tours,
drive
tours
and
overnight
stay
tours.
All
of
the
trips
and
packages
interface
with
the
mobile
trip
application
of
Global
Ubuntu
Travel
Connect,
providing
the
tourist
with
the functionality.
New product development
Enterprise development
and job creation
Our
enterprise
development
initiatives
and
programs
take
note
of
the
fact
that
the
tourism
sector
has
a
major
contribution
to
make
in
addressing
the
three societal challenges of unemployment, poverty and inequality.
More
people
at
work
and
more
people
with
jobs
reduce
inequality
and
poverty.
However,
Jobs
don’t
happen
if
the
sector
doesn’t
grow,
and
hotels
and
guest
houses
are
not
full.
And
they
will
only
be
full
if
people
visit
and
explore the destination.
We
agree
with
the
vision
that
the
tourism
sector
must
look
at
effective,
sustainable
and
appropriate
ways
of
enabling
new
entrants
into
the
tourism
industry,
and
that
a
diverse
offering
is
essential
if
tourists
are
to
stay
longer
and spend more – a big factor in job creation.
The
Hub
is
involved
in
and
support
projects
and
programs
aimed
at
entrepreneurial
development,
training,
skills
transfer
and
enterprise
development
courses
with-in
the
community
and
region
and
include,
but
is
not
limited
to
community
tourist
guides,
waiters,
cooks,
chefs,
front
office
staff,
cleaner
staff,
general
maintenance
staff,
etc.,
as
well
as
basic
read
and
write
skills,
basic
accounting
skills,
business
skills
,
arts
and
crafts
skills,
needlework skills, music and drama training, etc;
The
tourism
industry,
by
virtue
of
its
scope
in
embracing
other
industries
to
deliver
service
excellence
to
citizens,
communities
and
consumers
alike,
have
to
take
note
of
the
qualities
of
service
excellence
standards
applicable
to
a
wide
spectrum
of
individual
and
collective environments and situations.
The
Portal
therefore
accommodates
and
facilitates
services
for
all
that
are
efficient,
effective,
excellent,
equitable
and
empowering
–
with
the
citizen
always
and
everywhere
at
the
heart
of
service
provision.
With
this
in
mind
Global
Ubuntu
Travel
Connect
is
involved
in
the
development
of
a
practical
tool
for
driving
customer-focused
change
within
its
own
service
environment
and
that
of
suppliers
to
our
database.
The
foundation
of
this
tool
is
a
customer
service
excellence
standard
which
tests
in
great
depth
those
areas
that
outset
research
and
on-
going
monitoring
indicate
are
a
priority
for
customers,
with
particular
focus
on
delivery,
timeliness,
information,
professionalism
and
staff
attitude.
There
is
also
emphasis
placed
on
developing
customer
insight,
understanding
the
user’s
experience
and
robust
measurement
of
service satisfaction.
Awarding service excellence
While
some
people
may
view
us
as
just
another
online
travel
agent
(OTA),
our
service
delivery
offering
to
the
overall
industry
speaks
differently.
While
we
indeed
are
an
OTA
from
the
viewpoint
of
the
product
owner
and
supplier,
the
fully
integrated
and
cutting-edge
technology
applications,
programs
and
upending
features
of
our
Co-operative
Hospitality
Hub
make
us
much
more
to
the
industry
than
just
another
OTA or online retail channel.
Fully Integrated Service Delivery
As
a
conduit
between
supply
and
demand,
we
are
an
industry
facilitator
who
mobilise
the
many
small
people
who
do
many
small
things
in
many
small
places
across
our
outstretched
landscape
to
do
tourism
as
a
lifestyle
that
will
inspire
and
encourage
more
people
to
take
more
trips,
visit
more
local
places,
spend
more
money,
purchase
more affordable local products and create more local jobs.
The
key
features
of
the
Portal
are
all
geared
to
afford
us
the
opportunity
to
be
a
top-of-the-wallet
OTA
and
to
share
the
income
we
generate
from
both
our
on-line
and
off-line
activities
to
deliver
a
much
better
tourism
destination
with
informed
communities
that
fully
understand
how
they
benefit
from
tourists,
travellers
and
visitors
to
their community and area.
From
a
database
hosted
in
the
cloud
and
providing
simultaneous
access
to
millions
of
local
consumers
and
visitors
to
a
domestic
retail
network
designed
to
take
tourism
to
23
million
economic
active
domestic
consumers
and
a
through
the
year
co-branded
and
co-
partnered
domestic
tourism
awareness
campaign,
the
features
and
functionality
of
the
Portal
are
always
and
everywhere
applied
with
the
interest
of
the
consumer
at
heart.
The
features
and
functionality
of
the Portal include, but are not limited, to:
Instant bookings and purchases
We
have
not
invented
on-line
accommodation
and
informal
transport
bookings,
but
we
have
perfected
the
availability
of
rooms,
seats,
products
and
services
to
real
time
at
the
point-of-sale
to
facilitate
instant
transactions,
instant
payments
and
instant
cash
in
the
bank.
Offerings
facilitated
by
our
dynamic
search
engine
are
instantly
bookable
and
payable,
whether
the
specified
requirements
of
the
consumer
could
be
matched
exactly,
or
in
the
case
of
suitable
alternative
accommodation,
transport,
products
or
services
being
offered as a consideration.
The
very
secure
and
safe
wallet-to-wallet
payment
and
settlement
solution
we
offer
to
our
database
members
and
our
customers
in
association
with
G-Pay
facilitate
instant
payments
with
cash
in
the
wallet
account
of
the
database member with every transaction delivered by the Portal.
Business
members
receive
a
wallet
account
powered
by
G-pay
at
each
of
the
major
South
African
banks
at
zero
monthly
fees
and
consumers
receive
a
zero
monthly
fee
wallet
account
on
their
mobile
phone,
which
can
be
funded
from
a
credit
card,
debit
card
or
an
EFT
transfer
from
a
bank account as and when required.
Payments
made
from
one
wallet
account
to
another
wallet
account
at
the
same
bank
carry
zero
banking
costs
and
happen
instantly.
Payments
made
from
a
credit
or
debit
card
to
a
wallet
account
carry
the
applicable
card
acquiring fees as arranged by the card holder with his bank.
Instant bank settlements
@ zero banking fees
Instant consumer access
Wherever
and
whenever
the
consumer
finds
himself
in
this
World
in
One
Country,
South
Africa,
we
are
there
to
deliver
instant
service
.
.
.
.
at
home,
in
the
street,
in
a
car,
at
a
shopping
mall,
in
the
gym,
next
to
a sports field, on the beach or a walk in the park.
We
are
as
near
as
a
mobile
or
landline
phone,
a
laptop
or,
if
a
more
personalised
service
experience
is
a
requirement,
at
any
agent
of
our
multi-channel
domestic
retail
network,
be
it
a
participating
school,
a
merchant,
a
sport
club,
a
social
club
or
a
grocery
store
.
.
.
.
even
a
travel or other booking agent.
Our
proprietary
instant,
cashless
and
zero
banking
cost
wallet-to-
wallet
payment
and
settlement
approach
to
experience
tourism
as
a
new
and
exciting
South
African
life
style,
turn
any
mobile
phone
into
a
top-of-the-wallet
trip
companion
with
the
functionality
to
search,
book
and
pay
for
accommodation,
products,
goods
and
services
hosted
in
the
Portal
database
and
to
receive
an
instant
cash
back
reward
in
the
mobile
wallet
account
of
the
user
from
participating
database
members.
When
the
mobile
phone
user
book
any
accommodation,
trip,
transport
or
service
via
the
Portal,
he/she
instantly
receives
a
percentage
of
the
commission
earned
by
the
Portal
on
the
transaction
into
his/her
mobile
wallet account.
Paying
with
the
mobile
phone
wallet
when
purchasing
products,
goods
and
services
such
as
fast
food,
airtime,
pre-paid
electricity,
groceries,
convenient
store
products
at
a
petrol
station,
outdoor
equipment,
etc.,
also
receives
a
percentage
of
the
purchase
amount
as
an
instant
cash
back
reward
in
the
mobile
wallet
account
of
the
user,
while
the
wallet
account
of
the
database
member
offers
the
same
functionality
to
the
owner,
inclusive
of
creating
beneficiary
wallet
accounts
to
pay
staff
salaries, wages and other incidental purchases.
Instant cash back rewards
Instant inspiration & action
Our
proprietary
instant,
cashless
and
zero
banking
cost
wallet-to-wallet
payment
and
settlement
approach
to
experience
tourism
as
a
new
and
exciting
South
African
life
style,
turn
any
mobile
phone
into
a
top-of-the-
wallet
trip
companion
with
the
functionality
to
search,
book
and
pay
for
accommodation,
products,
goods
and
services
hosted
in
the
Hub
database
and
to
receive
an
instant
cash
back
reward
in
the
mobile
wallet
account
of
the user from participating database members.
When
the
mobile
phone
user
book
any
accommodation,
trip,
transport
or
service
via
the
Hub,
he/she
instantly
receives
a
percentage
of
the
commission
earned by the Hub on the transaction into his/her mobile wallet account.
Paying
with
the
mobile
phone
wallet
when
purchasing
products,
goods
and
services
such
as
fast
food,
airtime,
pre-paid
electricity,
groceries,
convenient
store
products
at
a
petrol
station,
outdoor
equipment,
etc.,
also
receives
a
percentage
of
the
purchase
amount
as
an
instant
cash
back
reward
in
the
mobile
wallet
account
of
the
user,
while
the
wallet
account
of
the
database
member
offers
the
same
functionality
to
the
owner,
inclusive
of
creating
beneficiary wallet
The
development
of
affordable
breaks
and
leisure
experiences
nearer
to
home
are
informed
by
the
rapidly
rising
travelling,
accommodation
and
incidental
expenses
associated
with
enjoying
a
week-end
break,
trip,
leisure
excursion
and
holiday
in
a
weakening
economic
climate.
The
ecological,
cultural
and
social
diversity
of
our
communities
and
country
offer
exciting
opportunities
for
the
development
and
promotion
of
social,
cultural
and
ecological
trips,
stays
and
excursions
offering
a
unique
experience
of
the
community and region.
Our
Get
to
.
.
.
.
initiative
aims
to
identify,
develop
and
market
interactive
community
tourism
routes
and
trips
offering
a
unique
experience
of
the
destination
to
tourists
and
travellers
by
combining
accommodation,
attractions,
activities,
history,
competitions
and
‘off
the
beaten
track’
detours
in
one
single
tour
or
trip
type.
The
tourist
and
visitor
can
choose
from
a
series
of
tour
and
trip
types
ranging
from
walking
tours,
drive
tours
and
overnight
stay
tours.
All
of
the
trips
and
packages
interface
with
the
mobile
trip
application
of
Global
Ubuntu
Travel
Connect,
providing
the
tourist
with
the functionality.
New product development
Enterprise development
and job creation
Our
enterprise
development
initiatives
and
programs
take
note
of
the
fact
that
the
tourism
sector
has
a
major
contribution
to
make
in
addressing
the
three societal challenges of unemployment, poverty and inequality.
More
people
at
work
and
more
people
with
jobs
reduce
inequality
and
poverty.
However,
Jobs
don’t
happen
if
the
sector
doesn’t
grow,
and
hotels
and
guest
houses
are
not
full.
And
they
will
only
be
full
if
people
visit
and
explore the destination.
We
agree
with
the
vision
that
the
tourism
sector
must
look
at
effective,
sustainable
and
appropriate
ways
of
enabling
new
entrants
into
the
tourism
industry,
and
that
a
diverse
offering
is
essential
if
tourists
are
to
stay
longer
and spend more – a big factor in job creation.
The
Portal
is
involved
in
and
support
projects
and
programs
aimed
at
entrepreneurial
development,
training,
skills
transfer
and
enterprise
development
courses
with-in
the
community
and
region
and
include,
but
is
not
limited
to
community
tourist
guides,
waiters,
cooks,
chefs,
front
office
staff,
cleaner
staff,
general
maintenance
staff,
etc.,
as
well
as
basic
read
and
write
skills,
basic
accounting
skills,
business
skills,
arts
and
crafts
skills,
needlework skills, music and drama training, etc;
The
tourism
industry,
by
virtue
of
its
scope
in
embracing
other
industries
to
deliver
service
excellence
to
citizens,
communities
and
consumers
alike,
have
to
take
note
of
the
qualities
of
service
excellence
standards
applicable
to
a
wide
spectrum
of
individual
and collective environments and situations.
The
Hub
therefore
accommodates
and
facilitates
services
for
all
that
are
efficient,
effective,
excellent,
equitable
and
empowering
–
with
the
citizen
always
and
everywhere
at
the
heart
of
service
provision.
With
this
in
mind
Travel
Hub
Africa
is
involved
in
the
development
of
a
practical
tool
for
driving
customer-focused
change
within
its
own
service
environment
and
that of suppliers to our database.
The
foundation
of
this
tool
is
a
customer
service
excellence
standard
which
tests
in
great
depth
those
areas
that
outset
research
and
on-going
monitoring
indicate
are
a
priority
for
customers,
with
particular
focus
on
delivery,
timeliness,
information,
professionalism
and
staff
attitude.
There
is
also
emphasis
placed
on
developing
customer
insight,
understanding
the
user’s experience and robust measurement of service satisfaction.
Awarding service excellence
While
some
people
may
view
us
as
just
another
online
travel
agent
(OTA),
our
service
delivery
offering
to
the
overall
industry
speaks
differently.
While
we
indeed
are
an
OTA
from
the
viewpoint
of
the
product
owner
and
supplier,
the
fully
integrated
and
cutting-edge
technology
applications,
programs
and
upending
features
of
our
Co-operative
Hospitality
Hub
make
us
much
more
to
the
industry
than
just
another
OTA or online retail channel.
© All rights are protect and reserved by copyright laws 2024 and owned in totality by Global Travel Hub Africa. No portion or part of this
document be copied or reinterpreted and used in any other publication including online or printed platforms, whatsoever.
“It always seems impossible until it’s done.” Nelson Mandela
